Privacy Policy

We collect information you provide when you contact us, request access, create an account, complete business verification, or use Horizon Pay services.

This may include business contact details, account information, transaction-related information, payment activity, support messages, and technical data such as device, browser, and usage information.

We use information to provide Pay by Bank services, support merchant onboarding, process and monitor payments, improve product reliability, respond to support requests, prevent fraud, and comply with legal and regulatory obligations.

We may also use contact information to send service updates, security notices, and operational messages related to Horizon Pay.

Horizon Pay is designed to help merchants accept customer bank payments without collecting unnecessary sensitive card data.

Where bank, transaction, or verification data is required, we use it only to provide payment services, manage risk, confirm identity, support settlement, and meet compliance requirements.

We may share information with banks, payment processors, compliance providers, identity verification partners, infrastructure providers, fraud prevention vendors, and professional advisors when needed to operate Horizon Pay.

We may also disclose information if required by law, regulation, legal process, or to protect Horizon Pay, merchants, customers, and the integrity of our services.

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, and disclosure.

No system is perfectly secure, but we work to protect payment and account information using practices appropriate for financial technology services.

We retain information for as long as needed to provide services, resolve disputes, maintain records, comply with legal obligations, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of data and the legal, operational, or compliance reason for keeping it.

You may contact us to request access, correction, or deletion of certain information, subject to legal, compliance, fraud prevention, and operational requirements.

You can also contact us if you no longer want to receive non-essential communications from Horizon Pay.

We may update this Privacy Policy from time to time. If we make material changes, we will update the date below or provide additional notice when appropriate.